Shipping policy

Welcome to Ghana Art Collective. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website. By placing an order with us, you agree to comply with the terms outlined below.

1. Shipping Locations:

  • We currently offer shipping to addresses within the United Kingdom. If your country or region is not listed, please contact us for alternative shipping options.

2. Processing Time:

  • Orders are typically processed and shipped within 3-5 business days after payment confirmation. Processing times may vary depending on the availability of the product and other factors.

3. Shipping Methods:

  • We offer several shipping methods, including standard shipping, express shipping, and international shipping. Shipping costs and delivery times vary depending on the selected method and the destination address.

4. Shipping Costs:

  • Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the package, and the destination address. The shipping costs will be displayed during the checkout process before you complete your purchase.

5. Delivery Times:

  • Delivery times vary depending on the shipping method and the destination address. Standard shipping typically takes between 3 to 5 business days for domestic orders and 5 to 10 business days for international orders.
  • Express shipping options are available for expedited delivery and may incur additional costs. Please refer to the estimated delivery times provided during the checkout process for more information.

6. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment and estimate the delivery date.

7. Customs and Import Duties:

  • International orders may be subject to customs duties, taxes, and other fees levied by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping costs paid at checkout.
  • Customs policies vary by country, so please contact your local customs office for more information about any potential fees that may apply to your order.

8. Shipping Restrictions:

  • Some products may be subject to shipping restrictions due to their size, weight, or contents. We reserve the right to refuse shipping of any products that are prohibited by law or carrier regulations.

9. Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses.

10. Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at hello@tgacollective.com.

Thank you for shopping at Ghana Art Collective. We appreciate your support!